PRIVACY POLICY - ALMERICH

~ Last Updated: 35/07/2026 ~
This Privacy Policy describes how Achima International (M) Sdn Bhd (collectively referred to as "Almerich", "the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.almerich.com.my (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. For the purposes of this policy, "you" and "your" means you as the user of the Services, whether you are a retail customer, a beauty professional (VitoCell user), or a website visitor.

  • We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

To provide our skincare and wellness Services, we collect personal information about you from various sources:

  • Information You Provide Directly:

    • Contact Details: Name, billing address, shipping address, phone number, and email.

    • Order Information: Items purchased (AlmeRich, VitoCell, or V-Dafito), payment confirmation, and delivery preferences.

    • Account Information: Username, password, and security questions.

    • Customer Support: Information you choose to include in communications with us (via WhatsApp, email, or contact forms).

    • Professional Details: For VitoCell B2B clients, we may collect business licenses or salon information to verify professional status.

  • Information We Collect Automatically (Usage Data):
    We use Cookies and similar technologies to collect information about your interaction with our Site, including device information, IP address, and browser type to improve your shopping experience.

  • Information from Third Parties:
    We receive information from service providers who collect data on our behalf, such as:

    • E-commerce Platforms: (e.g., Shopify or WooCommerce).

    • Payment Processors: (e.g., IPAY88, Stripe, or FPX) who collect payment details to fulfill orders.

    • Logistics Partners: To facilitate the delivery of your orders.

  • Providing Products and Services: To process payments, fulfill orders, manage your account, and arrange for shipping of your skincare and wellness products.

  • Marketing and Advertising: To send promotional communications regarding new product launches (e.g., new AlmeRich series) or special offers via email or SMS. You may opt-out at any time.

  • Security and Fraud Prevention: To detect and prevent fraudulent transactions or malicious activity.

  • Customer Support: To respond to inquiries regarding product usage, ingredients, or order status.

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: Vendors who perform services like payment processing, data analytics, and shipping.

  • Business Partners: For marketing purposes, provided you have given us consent.

  • Corporate Affiliates: Between Achima Skincare Sdn Bhd and Achima International (M) Sdn Bhd to run our integrated manufacturing and marketing business.

  • Legal Obligations: To comply with applicable laws (including Malaysia’s PDPA) or respond to lawful requests by public authorities.

We use Cookies to power and improve our Site, remember your preferences, and run analytics. You can manage Cookie settings through your browser, but blocking them may affect the functionality of certain Services.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically for 7 years to comply with Malaysian tax and accounting regulations. When information is no longer required, it will be deleted or anonymized

While we implement industry-standard security measures (SSL encryption, etc.) to protect your data, no method of transmission over the internet is 100% secure. We recommend using strong passwords and not sharing your account details.

Depending on your jurisdiction, you have the right to:

 

  • Access and Correction: Request a copy of the personal data we hold and ask us to correct any inaccuracies.

  • Withdraw Consent: Withdraw your consent for us to process your data for marketing purposes.

  • Unsubscribe: Opt-out of promotional emails by clicking the “unsubscribe” link.

To exercise these rights, please contact our Data Protection Officer at the email provided below.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children

As a global skincare provider, we may transfer and store your information outside of your home country. We ensure that such transfers comply with recognized data protection mechanisms.

CONTACT US

If you have any questions about this Privacy Policy, our data practices, or wish to make a complaint, please contact us at:

Achima International (M) Sdn Bhd

Email

support@almerich.com.my

Address

No.69, Jalan Taming 6, Taman Taming Jaya, 43300, Seri Kembangan, Selangor, Malaysia.

WhatsApp

+6012 216 6811